REFUND POLICY

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds (if applicable)

Once our warehouse receives and inspects your return order, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your  original method of payment, within 5-10 days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your method of payment, it may take some time before your refund is officially posted.

Next, contact your method of payment. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@Raveloo.com

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@Raveloo.com and send your item to our warehouse.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you have any questions, please contact contact@Raveloo.com.

 

 

 

CONTACT INFORMATION:

GOOBA GLOBAL LTD

71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ

Phone : +31619798155 (whatsapp)

E-mail : support@raveloo.com